Contact information

Contact Details

  • Email us — support@warmfridays.com, the fastest way to reach a real person on our team
  • Support hours — Monday through Friday, 9:00am to 5:00pm Eastern (closed weekends and holidays)
  • Response time — we reply within one business day, and usually much sooner
  • Best for — order questions, delivery updates, product help, returns, and anything else on your mind
  • To speed things up — include your order number and the email address you used at checkout so we can find you right away
  • For damaged or incorrect items — attach a clear photo and we'll arrange a fix in your first reply