About Us

Warm Fridays is an online clothing store for women, operated by Existential Surprises LLC with a registered business address in Cleveland, Ohio.

We keep the range small on purpose. Every piece we carry is built around the same idea: clothes that feel as easy as loungewear but look put together enough to wear anywhere, from the gym and the golf course to the office and dinner.

Who we are

  • Store WarmFridays Shop®
  • Operated by Existential Surprises LLC
  • What we sell Women's activewear and everyday comfort wear, in sizes XS to 3XL
  • Where we ship Across the United States and internationally, with tracking on every order
  • How we sell Online only, through this website

What we make available

  • Backless Active Dress

    A flared active dress in our SoftlyZero™ Plush fabric (77% nylon, 23% elastane) with a criss-cross back, a sewn-in bra with removable pads, and built-in shorts with pockets. The shorts use our Easy Peezy overlap design so you can use the restroom without taking the whole dress off.

    View the dress
  • Flex Pants

    Pull-on straight-leg work pants in DayStretch™ fabric (79% polyester, 21% elastane). Four-way stretch, wrinkle resistant, with deep side pockets and a flat high-rise waistband.

    View the pants
  • Mid Rise Casual Sweatpants Jeans

    Wide-leg joggers in soft French Terry with a denim-look print, so you get the look of jeans with the feel of sweatpants. Available in Petite, Regular and Long inseams.

    View the jeans

How we operate

We are a small business, and we'd rather tell you exactly how things work up front than surprise you later.

  • Choosing what we carry Our product research team selects each piece before it reaches the site, based on current demand, what's trending, and what has proven popular with our customers.
  • Getting your order to you Every order ships within 1 to 5 business days, and a tracking number is emailed as soon as it leaves us. Standard delivery takes 7 to 20 business days in the US and 10 to 25 internationally. Full details are on our shipping page.
  • When something goes wrong If you receive a completely different item from the one you ordered, or your order hasn't arrived 30 days after purchase, we send a free replacement. We replace rather than refund, and all other sales are final. See our returns page for how it works.
  • VIP Club membership An optional paid membership that gives access to member pricing. It renews automatically until you cancel, and you can cancel any time from the VIP Club page or by contacting us.
Get support

Talk to us

  • Customer care Our support team is led by Nadia Brenner, Customer Care Lead. Every message is answered by a real person.
  • Email support@warmfridays.com
  • Phone 1-888-695-6272
  • Support hours Monday through Friday, 9:00am to 5:00pm Eastern (closed weekends and holidays)
  • Response time Within one business day, and usually much sooner

Company details

  • Legal name Existential Surprises LLC
  • Trading as WarmFridays Shop®
  • Business address 11811 Shaker Blvd Suite 204 PMB 451
    Cleveland, OH 44120
    United States